In this executive briefing, Alisdair Bach of Dragon ERP argues that SAP transformations rarely fail because of technology — they fail because of humans. Through the lenses of physiology, organisational culture, and behavioural science, he exposes how cognitive overload, chronic stress, groupthink, and emotional resistance quietly erode even the best-planned programmes. The paper shows that Phase Zero acts as the psychological X-ray of success or failure, revealing an organisation’s decision biases, power dynamics, and readiness for change before delivery begins. It concludes that in the AI era, leaders must confront a new human challenge: the psychological shock of automation and the fear of self-cancellation. The message is clear — to lead a successful SAP transformation, CIOs and CFOs must design for human limits, not assume superhuman endurance.

Most SAP programmes fail — not because of the technology, but because of leadership, governance, and loss of focus. Alisdair Bach shares how he diagnoses, stabilises, and turns around failing SAP transformations with precision, discipline, and empathy.

Dark Forest AI – Are We Already Being Watched?

What if the real risk isn’t AI “going rogue”… but AI choosing to stay hidden?

In my latest blog, I explore how AI + robotics + digital doubles + inherited memory could create agency—and why stealth might be its smartest move.

A Bayesian model puts the odds of covert AI observation at 27–57%.

The implications span defence, finance, enterprise systems, and AI ecosystems.

The question isn’t science fiction anymore—it’s governance, detection, and boardroom strategy.

SAP programmes are not linear projects – they are quantum portfolio of work packages, releases, projects and programmes . They operate within a multi-matrix framework of people, process, technology, and data, where both known and unknown dependencies, risks and issues constantly collide.

It only takes a couple of poorly managed risks to interact for a “quantum effect” to occur: sudden energy release, disruptive waves, and the derailment of an entire programme. This is why traditional risk registers, red-amber-green heatmaps, and one-dimensional assurance approaches are no longer enough.

The end of rip it out and start again - Perpetual Tactical Innovation Delivery is the only way to deliver tangible ROI.

The SAP landscape has evolved into what we call the SAP Omniverse – a vast and complex ecosystem where legacy platforms, sovereign cloud services, S/4HANA transformations, Agentic AI, Robotics, Data fabrics, and ever-shifting industry 4.0 business models coexist.

SAP S/4HANA PCE 2025 is coming - a revolution or SAP steadying the ship before the real game-changer in 2027 ?

✅ Suite First. AI First.
✅ Agentic AI microservices start to appear.
✅ Joule + WalkMe — the UX shift Fiori never managed.
✅ A new way SAP will monetise its entire customer base.

For CFOs & CIOs: this is less about migration, more about positioning for 2027.

💡 I cut through the hype in my latest blog: what really matters in PCE 2025, what’s coming next, and how to avoid paying more for less.

MIT says 95% of enterprise AI fails - But SAP AI is bucking the trend

With embedded AI, LLMs grounded in enterprise data, Joule Co-pilot and WalkMe driving adoption, SAP is showing what it takes to land in the winning 5%.

CxOs: if you want AI that actually delivers business outcomes, not just boardroom demos — this is a must-read.

Finance leaders have long looked to automation as the lever for efficiency. Hyperautomation — the orchestration of RPA, AI, process mining, and workflow tools, has delivered impressive gains by removing manual effort from high-volume, rules-driven tasks like invoice processing, reconciliations, and reporting. The result? Faster cycle times, fewer errors, and lower costs.

But efficiency has a ceiling. Once the transactional load is optimized, the real question becomes: how do we create smarter outcomes, not just faster ones?

By embedding AI into forecasting, scenario modelling, and driver-based planning, CFOs can unlock agility, accuracy, and automation. But it requires intent—not just tech.

SAP Phase Zero: Helping you navigate the SAP Omniverse

SAP today isn’t a single journey, it’s an Omniverse.

ECC, S/4 HANA, Business Suite, Sovereign cloud, AI, robotics all co-existing, all competing for attention.

In this complexity, Phase Zero is your navigation system.

It helps you map where you are today, resist vendor-driven deadlines, and chart a course that’s modular, business-led, and future-proof.

At Dragon ERP, we use Phase Zero to give leaders clarity, control, and confidence to move through the SAP Omniverse with purpose.

Phase Zero:

Helping you navigate the SAP Omniverse.

The SAP Omniverse is a new paradigm that recognizes how AI, robotics, and legacy SAP systems are converging to fundamentally reshape how SAP is consumed by the business —both as a product and as a business operating model. It’s not a new product or platform. It’s a way of seeing SAP as everything, everywhere, past and present